Affiliate Program Terms

These are the terms of the MiaNex Affiliate Program, an agreement between you and Lumina Labs US LLC ("MiaNex", "we", "us"). In the program you introduce small businesses to MiaNex, the operating system for small business, and we pay you a commission when a business you introduced becomes a paying customer.

You agree to these terms when you apply and again when you create your partner login. We record which version you agreed to, and when. This is version 2026-11-04.

You join by applying. We decide each application ourselves, at our discretion, and we may decline one without giving a reason. Nothing is open to you, and no commission can be earned, until we have approved you.

To be in the program you must:

• be at least 18 years old;
• be a US person: an individual, or a business, that is a US citizen, a US resident or a US-organized entity for tax purposes;
• act as an independent contractor, paid on a Form 1099; and
• give us a signed IRS Form W-9 before your first payout. We do not pay anyone without one on file.

You are an independent contractor. You are not our employee, agent, partner, franchisee or joint venturer, and you cannot speak for MiaNex, sign anything for us or bind us. You decide how, when and to whom you promote, within these terms. You pay your own taxes and expenses. Where the law requires it, we file a Form 1099-NEC for what we pay you.

When you are approved you get a personal link and a code. A business is your referral when it creates its MiaNex account through your link, or types your code when it signs up. The link remembers you for 30 days in a small cookie, so a business that comes back later is still credited to you.

The first valid referral attached to a business wins. A business has one affiliate, ever: we do not move it to another, and we do not add a second.

A business does not earn you commission if it is:

• already a MiaNex customer;
• your own business, or a business owned by someone in your household, or by your employer;
• a second account for a business that already has one;
• an account that a MiaNex operator created for the business, rather than one the business created itself through your link.

If two affiliates both seem to have introduced the same business, or a business looks like one of the cases above, we put it into review and no commission accrues for it until we have decided. We decide, and our decision is final.

You earn only from a successful subscription payment that MiaNex has actually received. A visit to your page, a signup, a free trial, a card on file and an unpaid or failed invoice earn nothing.

For each business you referred:

• A one-time commission, once, after the business's first successful subscription payment: $30 for Lite, $50 for Pro, and $100 for Business and for Enterprise.
• Plus 10% of the plan charges we actually collect from it for 12 months, counted from that first payment, which is the first of the twelve. We calculate it on the plan charge after discounts and coupons, without tax, and without add-ons, website hosting, Local SEO, usage and overage charges, website build fees, or anything refunded.
• Enterprise pays the same $100 one-time commission, and the 10% on an Enterprise plan is capped at $69.90 a month.
• Annual plans pay the one-time commission above, plus 10% of the annual charge actually collected, released in 12 equal monthly parts: the first when the payment arrives and one more each month after. A part is released only while the subscription is still active and the payment has not been refunded or disputed. The renewal of an annual plan earns nothing. On an Enterprise annual plan the 10% is capped at $838.80 in all, so no part is more than $69.90.
• No top-up. If a business upgrades, your one-time commission stays the amount for the plan it first paid for.
• If a business leaves and comes back within its 12 months, you earn again only until the original end date. The 12 months do not start over, and the one-time commission is never paid twice.

If a business is refunded, or loses a dispute with its bank, the commission on that payment is reversed in the same proportion. If a business's first payment is refunded in full, you forfeit the one-time commission for that business for good, and it is not paid again on its next payment. While a dispute is open, commission on that payment is held, and the remaining monthly parts of an annual plan are not released.

A reversal is a separate entry in your record. We never alter an old entry. If a reversal comes after we have paid you, we take it out of your future payouts only. We do not ask you to pay anything back, and if there is no future payout, it is written off.

Each commission waits 30 days after the payment it comes from, in case of a refund, before we can approve it. Your dashboard shows each commission as pending, on hold, approved or paid, and calls one "paid" only when we have really paid it.

We pay in US dollars, only after we hold your W-9. We have not yet set the method of payment, the schedule, or whether there is a minimum amount. We set them, and we will state them in your dashboard or tell you by notice before they apply to you. We do not promise a payment date until then.

Our records of payments received, refunds and disputes decide what you are owed. If you think an entry is wrong, write to us and we will look at it.

You may tell people about MiaNex honestly, in your own words. You must not:

• send spam, or contact people in a way they would not expect;
• make a claim about MiaNex that is not true, invent a price, a discount or a guarantee, or promise results, income or savings. Use only the plans and prices MiaNex publishes;
• bid on MiaNex, Mia or Lumina Labs as a keyword in paid search, including misspellings, or buy those names as advertising keywords;
• pretend to be MiaNex, or to speak for it, or build a page or an account that looks like ours;
• send email that breaks the CAN-SPAM Act, or send texts or make calls that break the Telephone Consumer Protection Act or the carriers' texting rules. That means you need the proper consent before you text or call anyone, honor every opt-out, and never use MiaNex's own numbers or systems to promote;
• hide that you are paid. Tell people clearly, near your link or recommendation and in plain words, that you earn a commission if they sign up, as the Federal Trade Commission's endorsement rules require;
• change the text of your personal MiaNex page, or copy it elsewhere. Its text is set only through the fields MiaNex provides.

You may stop at any time. We may pause or end your participation at any time, and we may change or end the program. If we do, commissions you have already earned stay payable once they are approved.

What happens to businesses you have already referred: Pausing or deactivating an affiliate stops new referrals only. Businesses already referred keep earning for the affiliate until their 12 months end, and everything earned stays payable. A deactivated affiliate cannot sign in, but an operator can still pay out what they earned.

If we find fraud or serious abuse, such as fake signups, self-referral or a breach of the promotion rules above, we may end your participation at once, and you forfeit commissions that have not yet been paid.

Your dashboard shows each business you referred only as a short reference, with its plan and the commission it earned. You may not try to find out more about a business, and you may not use anything you learn through the program for any purpose other than the program.

What we keep about you, and how the link's cookie works, is in our privacy policy: https://app.mianex.com/legal/privacy.

Keep to yourself what we tell you that is not public: your dashboard, how we review referrals and fraud, and any notice about a payout. This does not cover what is already public, or what you are required by law to disclose.

We do not promise that you will earn anything, that anyone will sign up, or that the program, the plans or the prices will stay the same. We provide the program as it is, and we give no warranty about it.

To the extent the law allows, we are not liable for lost profits, lost business or indirect losses, and our total liability to you in any twelve-month period is limited to the commissions you earned in that period. Nothing here limits liability that cannot lawfully be limited.

We may change these terms. We will tell you, in your dashboard or by email, before a change applies to you. A change applies to businesses that become your referral after it takes effect. Each business you refer keeps the rates and rules in force on the day it became your referral: we record them with the referral, and later changes do not rewrite what you have already earned from it.

If you do not agree to a change, you may stop. Continuing to promote MiaNex after a change takes effect means you accept it.

These terms are governed by the laws of the State of Florida, and the courts of Florida have exclusive jurisdiction.

Questions about these terms, or about an entry in your dashboard: support@mianex.com.